Skip to content
Burlington Plumbing CompanyBurlington PlumbingCompany Call now(365) 464-5184
Steel pipes fitted with valves

Hot water work

Water Heater Repair in Burlington

A lukewarm shower or a puddle beside the tank are the two most common reasons people call us about a water heater. Many of these are fixable without a replacement.

  • Gas, electric and tankless units
  • Rental tank questions answered
  • Venting and relief valve checked
  • Hot water tested at the tap
Call now(365) 464-5184

Calls only · a person answers

  • 24 hResponse
  • 28 areasAreas
  • 28 servicesServices
  • Licensed & insuredTrust

Signs it is time for water heater repair

Signs worth acting on include water that never gets properly hot, showers that go cold much earlier than they once did, popping or rumbling from the tank, a pilot that will not stay lit, rusty water from hot taps only, or moisture on the floor around the base. A dripping relief valve is a separate clue: it may mean pressure or temperature is climbing too high, which deserves prompt attention.

What's included

  • Combustion analyser and manometer
  • Pipe cutters and press or sweat fittings
  • Drain hose for flushing the tank
  • Expansion tank and relief valve parts

Our method on site

We begin by reading the rating plate for age, fuel and capacity, then look for the simplest fault first. On gas units that means the thermocouple or flame sensor, the gas valve and the venting. Electric tanks get their elements and thermostats tested with a meter. We check the relief valve, the expansion tank if there is one, and the drain valve, which often weeps after years of sediment.

Where a part has failed and the tank itself is sound, we replace the part. Where the tank is leaking from its body, no repair holds; the steel lining has corroded and the heater needs replacing.

Tell-tale signs

  • Lukewarm showers or hot water running out early
  • Rust-tinted hot water or a rumbling tank
  • Water pooling around the base
  • Pilot that will not stay lit

What affects the scope

  • Ownership. Many Ontario households rent their heater. If yours carries a rental company sticker, the contract may require you to call them for repairs.
  • Age. A tank past about twelve years with a failing part may not be worth fixing.
  • Fuel and venting. Power-vented gas units add a fan and pressure switch to check.
  • Sediment. Heavy scale changes how the burner or elements behave.

Before you call: on a gas tank, note what the pilot window shows. On an electric tank, check the breaker. Either detail speeds up the visit.

Job at a glance

Work
Water Heater Repair
Trade
Hot water work
Where
Burlington and nearby
Book
(365) 464-5184

Burlington homes and this job

Burlington draws treated water from Lake Ontario, and its moderate hardness leaves scale in tanks over the years. That sediment is behind much of the rumbling we hear in basements across Headon Forest and Millcroft. In older homes the heater often sits beside the floor drain in a tight utility room, so we also check that discharge piping and clearances meet current requirements. If replacement makes more sense, see gas water heater replacement or electric installation.

Safety comes ahead of everything else on these calls. A gas odour by the heater means everyone goes outside first; from there, phone Enbridge, then us. Scorch marks around the burner door or a draft hood that spills warm air back into the room also need attention the same day, since they can signal a venting problem rather than a simple part failure.

Questions to ask

  • Is this tank owned or rented, and who should repair it?
  • Is the failed part common, and is the tank worth keeping?
  • Would flushing help, or is the sediment too far gone?

For a longer view, read how long water heaters last.

How the visit runs

  1. 1

    Check gas or power supply, venting and the relief valve.

  2. 2

    Drain and isolate the old unit if it is coming out.

  3. 3

    Set and connect the new heater, vent and fittings.

  4. 4

    Fill, purge air, fire it and test temperature at a tap.

Questions we hear

What causes popping or rumbling in my water heater?

Sediment on the bottom of the tank traps water that boils in small pockets under the burner. Flushing can help if done before the layer hardens.

Can a leaking tank be repaired?

A leak from a fitting or valve usually can. A leak from the tank body cannot, and the heater should be replaced.

Should I call you if my heater is rented?

Check your rental agreement first. Many contracts cover repairs by the rental provider.

Call now(365) 464-5184